2022 is the first reporting year for the 2023 Cycle of the PMM v.1 self-assessment phase. Some KPIs (such as KPIs measuring variations) also require 2021 data to be reported.

Unless otherwise indicated, all data reported in the self-assessment phase of the PMM pertain to the calendar year being reported on.

A PMM assessment is voluntary and is to be divided into two consecutive phases.

• First the administration is to conduct a self- assessment, launched by the WCO Secretariat through the PMM platform every two years. 
• Second, WCO experts are to carry out a peer review, upon request, thus ensuring the credibility of the assessment process and its quality.

The “current calendar year” refers to the year for which reporting is requested in the respective cycle of the PMM. The PMM launched in 2023 covers the 2022 reporting period.

For example, this term is used in the calculation of the KPI “Annual variation in requests for information”.

The year “T” refers to the year for which reporting is requested in the respective cycle of the PMM. The PMM launched in 2023 covers the 2022 reporting period.

For example, this term is used for the KPI “Variation in the number of AEOs” and the KPI “Variation in the number of alcohol seizures”.

The year “T-1” means the year before the reporting period of the respective cycle of the PMM. As the PMM launched in 2023 covers the 2022 reporting period, “year T-1” (“the previous year”) corresponds to 2021 data.

For example, this term is used for the KPI “Variation in the number of AEOs” and the KPI “Variation in the number of alcohol seizures”.

The “last calendar year” corresponds to the reporting year, i.e. 2022 data, for the initial PMM cycle of 2023.

For example, this term is used for the KPIs “Data standardization”, “Effectiveness of post-clearance controls”, “Effectiveness of controls on drugs”, etc.

The “previous year” means the year before the reporting period of the respective cycle of the PMM. As the PMM launched in 2023 covers the 2022 reporting period, “the previous year” corresponds to 2021 data.

For example, this term is used for the calculation of the KPI “Variation in the number of cigarettes seizures”.

The term “public-level disclosure” means that the results of the self-assessment phase, for each KPI, are available on the public version of the PMM website.

The term “WCO-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to all National Contact Points (NCPs), all selected national representatives of Member administrations (such as Directors General), all peer reviewers of all WCO Members, plus assigned WCO Secretariat staff.

The term “country-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to NCPs, other selected national representatives of the Member administration (such as Directors General), all peer reviewers assigned to conduct a peer review on the Member administration, plus assigned WCO Secretariat staff.

The term “Union-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to NCPs, other selected National representatives of the Member administrations (such as Directors General) and all peer reviewers of Members of the Union, plus assigned WCO Secretariat staff.

The WCO decided in 2019 to set up a Working Group on Performance Measurement (WGPM) with the aim of developing a comprehensive Performance Measurement Mechanism for Customs.

The WCO Performance Measurement Mechanism (WCO PMM) was endorsed by the Council in June 2023.

A progressive approach has been taken by WCO Members regarding the development process for the KPIs, and the first version of the WCO PMM (PMM v.1) includes only a limited set of 23 expected outcomes with the corresponding KPIs.

As the WCO PMM is the global mechanism to measure Customs performance, changes to it must follow a robust amendment procedure in order to ensure its quality, transparency and stability. The PMM maintenance procedure is underpinned by strong business needs to promote the amendment of the PMM components, i.e. outcomes and KPIs, and primarily relies on Member consensus to reach decisions. The PMM Maintenance Mechanism document describes the procedure for amending the WCO PMM on the basis of PMM Maintenance Requests (PMRs). The purpose of this procedure is to provide a method whereby requests for changes, deletions, and/or additions to the WCO PMM can be processed in a consistent, well-ordered and transparent manner.

The WCO body in charge of the PMM maintenance is the Performance Measurement Mechanism Project Team (PMMPT). All WCO Members are invited to participate in the work of the PMMPT and follow the PMM maintenance procedure.

When inputting a numeric value, no thousands separators (dots or commas) should be used. The decimal separator (dot) can be used. The platform will then automatically format numbers using the thousands separator (comma). NOTE: An option to choose the dot as the thousands separator is being added to the platform and should soon be available.

Up to 3 decimal places for the data points. The result will be displayed to 2 decimal places.

Click “CANCEL”.

The “DELETE” button deletes the draft data provided for a single KPI.

The unit of measurement for this KPI  is USD with exchange rate as at 31 December 2022.

The unit of measurement for the data points in this KPI is USD with exchange rate as at 31 December 2022.

E.g. KPI “Variation in the number of alcohol seizures” is calculated as (A-B)/B, where A equals to number of alcohol seizures in year t and B equals to the number of alcohol seizures in year t-.

The “number of seizures” is connected to the number of cases.  “Number of seizures” is defined as the number of types of seizures in each individual case.

• Example 1: An administration detected 1 case in the whole year, in which 1 kg of cocaine and 1 kg of heroin were seized.  In this scenario, “Number of seizures of drugs”  would be counted as two. Quantity of the seizure (e.g. the cocaine) and the seizure value do not matter.
• Example 2: An administration detected  2 cases in the whole year, in each of which 2 kg of cocaine and 2 kg of heroin were seized.  In this scenario, “Number of seizures of drugs”  would be counted as four.
• Example 3: An administration detected 1 case in the whole year, in which 3 kg of cocaine and 30,000 sticks of cigarettes and US$4 million banknote were seized.  In this scenario, the “number of drugs seizures” would be one, the ”number of cigarettes seizures” would be one and the “number of seizures of financial instruments” would be one. 
• Example 4: An administration detected  1 case in the whole year, in which 4 kg of cocaine bricks and 4 litres of liquid cocaine were seized.  In this scenario, the “number of seizures of drugs” would be counted as two, as the two seizures appear like different objects.
• Example 5: An administration detected 1 case in the whole year, in which 5 different banknotes say EUR, USD, GBP, AUD, JPY were seized from a passenger.  In this scenario, the “number of seizures of financial instruments” would be counted as five.  Values of the banknotes seized does not matter. For Financial instruments, “number of seizures“ refers to the number  of types of currencies in each individual case

The KPI “Post-clearance control performance”  is calculated as ( A/ B )* 100  where A equals to the total annual amount of duties assessed/imposed and adjusted as a result of post-clearance controls and B equals to the average of the total annual amount of customs duties assessed/imposed over the last three years.

“B” refers to the average of the total annual amount of customs duties assessed/imposed over the last three years.  The reference is given to the average amount deriving not only from post-clearance controls. So, the reference is given to the total. 

The KPI “Data standardization” measures the degree of standardization of declaration types (import, export, cargo declaration) according to the WCO Data Model (DM) and is calculated as (A/B) ×100 , where A equals to the  number of Customs declaration types that have been standardized in accordance with the WCO Data Model (DM) in the last calendar year  and B equals to the total number of Customs declaration types (import, export, transit, cargo declaration) in the last calendar year.

Given the overall rational  of the KPI while covering all procedures as defined in the KPI (import, export, transit and  cargo declaration), the cargo declarations for processing or the cargoes that go to warehouse should not be excluded. Limitation of the B Denominator would require further revision of the KPI that can be eventually considered for the next PMM cycle; therefore the B Denominator cannot be limited at this stage.

In case you are not aware of the  concrete tool, you automatically skip the KPI on the “use” of the same concrete tool and proceed with the next question.

Moreover, in case you are not aware of the  concrete tool, the platform will not  allow you to address the KPI on the 'use” of the same concrete tool and you proceed with the next one. You can provide the input on the use of the concrete tool, in case your answer was “Yes” about the awareness of that same concrete tool.