FAQ
FAQ
Which data is to be reported?

2022 is the first reporting year for the 2023 Cycle of the PMM v.1 self-assessment phase. Some KPIs (such as KPIs measuring variations) also require 2021 data to be reported.

Is the reporting year a calendar year or a fiscal year?

Unless otherwise indicated, all data reported in the self-assessment phase of the PMM pertain to the calendar year being reported on.

How often is the PMM assessment carried out?

A PMM assessment is voluntary and is to be divided into two consecutive phases.

  • First the administration is to conduct a self- assessment, launched by the WCO Secretariat through the PMM platform every two years. 
  • Second, WCO experts are to carry out a peer review, upon request, thus ensuring the credibility of the assessment process and its quality.
What does “current calendar year” mean?

The “current calendar year” refers to the year for which reporting is requested in the respective cycle of the PMM. The PMM launched in 2023 covers the 2022 reporting period.

For example, this term is used in the calculation of the KPI “Annual variation in requests for information”.

What is meant by “year T” in the KPI templates?

The year “T” refers to the year for which reporting is requested in the respective cycle of the PMM. The PMM launched in 2023 covers the 2022 reporting period.

For example, this term is used for the KPI “Variation in the number of AEOs” and the KPI “Variation in the number of alcohol seizures”.

What does “year T-1” mean in the KPI templates?

The year “T-1” means the year before the reporting period of the respective cycle of the PMM. As the PMM launched in 2023 covers the 2022 reporting period, “year T-1” (“the previous year”) corresponds to 2021 data.

For example, this term is used for the KPI “Variation in the number of AEOs” and the KPI “Variation in the number of alcohol seizures”.

What does “last calendar year” mean in the KPI templates?

The “last calendar year” corresponds to the reporting year, i.e. 2022 data, for the initial PMM cycle of 2023.

For example, this term is used for the KPIs “Data standardization”, “Effectiveness of post-clearance controls”, “Effectiveness of controls on drugs”, etc.

What does “previous year” mean?

The “previous year” means the year before the reporting period of the respective cycle of the PMM. As the PMM launched in 2023 covers the 2022 reporting period, “the previous year” corresponds to 2021 data.

For example, this term is used for the calculation of the KPI “Variation in the number of cigarettes seizures”.

What does “public-level disclosure” mean?

The term “public-level disclosure” means that the results of the self-assessment phase, for each KPI, are available on the public version of the PMM website.

What does “WCO-level disclosure” mean?

The term “WCO-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to all National Contact Points (NCPs), all selected national representatives of Member administrations (such as Directors General), all peer reviewers of all WCO Members, plus assigned WCO Secretariat staff.

What does “country-level disclosure” mean?

The term “country-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to NCPs, other selected national representatives of the Member administration (such as Directors General), all peer reviewers assigned to conduct a peer review on the Member administration, plus assigned WCO Secretariat staff.

What does “Union-level disclosure” mean?

The term “Union-level disclosure” means that the results of the self-assessment phase, for each KPI, are available to NCPs, other selected National representatives of the Member administrations (such as Directors General) and all peer reviewers of Members of the Union, plus assigned WCO Secretariat staff.

How were the KPIs selected for inclusion in the PMM v.1?

The WCO decided in 2019 to set up a Working Group on Performance Measurement (WGPM) with the aim of developing a comprehensive Performance Measurement Mechanism for Customs.

The WCO Performance Measurement Mechanism (WCO PMM) was endorsed by the Council in June 2023.

A progressive approach has been taken by WCO Members regarding the development process for the KPIs, and the first version of the WCO PMM (PMM v.1) includes only a limited set of 23 expected outcomes with the corresponding KPIs.

How can I propose a new KPI for inclusion in future versions of the PMM?

As the WCO PMM is the global mechanism to measure Customs performance, changes to it must follow a robust amendment procedure in order to ensure its quality, transparency and stability. The PMM maintenance procedure is underpinned by strong business needs to promote the amendment of the PMM components, i.e. outcomes and KPIs, and primarily relies on Member consensus to reach decisions. The PMM Maintenance Mechanism document describes the procedure for amending the WCO PMM on the basis of PMM Maintenance Requests (PMRs). The purpose of this procedure is to provide a method whereby requests for changes, deletions, and/or additions to the WCO PMM can be processed in a consistent, well-ordered and transparent manner.

The WCO body in charge of the PMM maintenance is the Performance Measurement Mechanism Project Team (PMMPT). All WCO Members are invited to participate in the work of the PMMPT and follow the PMM maintenance procedure.

Which data format should be used for thousands and decimals?

When inputting a numeric value, no thousands separators (dots or commas) should be used. The decimal separator (dot) can be used. The platform will then automatically format numbers using the thousands separator (comma). NOTE: An option to choose the dot as the thousands separator is being added to the platform and should soon be available.

How many decimals can be inputted for the KPIs?

Up to 3 decimal places for the data points. The result will be displayed to 2 decimal places.

How can I go back to the previous page?

Click “CANCEL”.

What does the “DELETE” button do?

The “DELETE” button deletes the draft data provided for a single KPI.

What is the unit of measurement for the KPI   “Post-clearance control performance”?

The unit of measurement for this KPI  is USD with exchange rate as at 31 December 2022.

 

 

What is the unit of measurement for the data points in the KPI “AEO involvement in trade”?

The unit of measurement for the data points in this KPI is USD with exchange rate as at 31 December 2022.